Published on 28th May, 2024
Duplicate defects are a new functionality within CheckedSafe which enables for defects which have been raised on
- The Same Vehicle
- The Same Question from the same Check Template
Any Defect will be marked as a “Duplicate” if both of the above conditions are met.
By Default, and unless opted into, defects will not be marked as “Duplicate”.
To opt in to marking defects as duplicates, each question must have the “Check For Duplicates” option ticked from the Edit Check Template page.
To do this, first find the question required to be marked as a duplicate, and click on the Advanced Options icon, marked as (1) in the below diagram
This will open up the Options Window, and from here, tick the Check For Duplicates option marked as (2) in the below diagram
Once ticked, click “Done” and then ensure to click “Save Changes”.
Once a defect duplicate has been configured, the first time a defect is raised, it will be displayed as usual:
When a subsequent defect is raised on the same vehicle and on the same question the following will be displayed:
1 – Displaying the original defect created by the operator “Slight 1mm chip on passenger side of windscreen”
2 – Clicking “View” takes you to View the Check the original defect was raised on
3 – The duplicated defect shows the second time a defect is raise, and the value written by the Operator “There is SILL a 1mm chip on passenger side of windscreen”
4 – Clicking “View” here takes you to View the check the duplicated defect was raised on
Any action performed, e.g. “Clear Defect”, “Make Serviceable”, “General Note” etc. will apply to ALL of the defects.
i.e. in the above example, adding a note and clicking “Clear Defect” will clear both of the defects at the same time
Important Notes:
- Any number of defects can be marked as “duplicate”, there is only 1 shown in the above example, but any number can be raised
- Updates to any Defect, via either the API or via the UI will be applied to ALL duplicates( whether the action is performed on the “Original” defect or one of the “Duplicates”)
- Duplicate checking is “opt-in” and is configurable from the Check Edit Template screen as described above, it is OFF by default for all questions
- Notifications will not be sent via the API or via Email when a duplicate defect has been raised (the original defect will continue to send notifications)
